Feature Rich Helpdesk Software - With the new version of Helpdesk Pilot, version 4.0.0, we have added many new features to the already great set. We strive to make Helpdesk Pilot the best support management software available, and this is another step in that direction. Take a look at the features below and click on each of them to know more.

Omnistar Live is web based PHP help desk software used by webmasters that combines live chat and helpdesk software in one easy to use solution. Our customer service software combines ticketed support (web and email based), live chat and a knowledgebase solution.

Fusion Ticket is open source online ticketing / advanced sales software for any kind of event - festivals, theaters, sports, clubs, parties, education and more. Features include online ticket sales and offline sale points, e-tickets with barcode, full customization with templates, ticket taker support and much more.

SupportPortal is Online Customer Service and Support Software that combines full featured help desk functions with comprehensive modules in one collaborative package intended to use in B2B or B2C environments. SupportPortal is support solution which is best suitable for use in: * Internal and External Help Desks * Call Centers * Contact Centers, and * Web Portals.

We offer three turn-key, online support desk software solutions: * SupportSuite - LiveResponse and eSupport combined into one multi-stream support solution. * eSupport - a help desk software package, offering ticketed support and e-mail management. * LiveResponse - a help desk software package with live chat functionality, including real-time visitor monitoring Our solutions are modular, so we'll describe each in terms of their modules. The differences between the three solutions are described below. All three solutions are equipped with the following standard modules: knowledgebase, troubleshooter, teamworking, download management and news. All of our solutions provides you with a fully functioning help desk with an end-user support desk interface and a support agent's control panel.

SmartHelpDesk� is an innovative knowledge management and helpdesk software for customer support service, trouble ticket management and email management allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systemized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided.

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve. osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use. The best part is, it's completely free.

Desklance is a feature packed web based Support and email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal Support solution for companies with one or more members of staff or for those who want to organise client support. As Desklance is a web based Support, your staff can also use it while on the move. And customers can send requests in using their normal email client. Try the online demonstration of our software, or read the feature list for more information.

Ticket Support System is an online PHP / MySQL based script used to process your clients requests. You will not have to worry about 2 or more people replying to the same email messages because with Ticket Support System multiple support operators can reply to clients' questions without overwriting each others replies. One of the most important advantages is that you will not lose emails any more because of the SPAM filters used by many email providers. Your clients will be able to view your reply directly on a web page without having to login their email accounts. You can be 100% sure that you will receive all clients requests and they will read your replies !

phpOnline is a live customer support system using PHP+MySQL+Flash to operate. A working copy of this script can be found here at our site. phpOnline is a FREE to use script under public GNU license and you may change, customize and use it as much as you want. * Ability to send you an email if you were offline. * You may change it to your own language using config file. * Source of flash files created in Macromedia Flash 8. * Runtime flash components are compatible with Flash 6. * Use our forums if you have any suggestion.