SmartHelpDesk

Title: SmartHelpDesk Category: Online Support Clicks: 3 Listing added: Sep 16, 2009 PageRank: 0/10

SmartHelpDesk� is an innovative knowledge management and helpdesk software for customer support service, trouble ticket management and email management allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systemized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided.